Useful links covering local and national phone numbers and websites:
Government Coronavirus Page
Up to date advice from the government website
Possible coronavirus symptoms? Use the NHS 111 to check and get advice on what to do
NHS guide to conditions, symptoms and treatments, including what to do and when to get help.
Tel: 116 123 (freephone) Email: Open 24 hours a day, every day of the year
Free confidential listening service providing emotional support for anyone in crisis. You could also call them to talk through your worries about someone if you don’t know what to do.
Infoline: 0300 123 3393 Email: Text: 86463 Open 9am to 6pm, Monday to Friday (except for bank holidays)
Provides an information and signposting service, including to local support groups
Every Mind Matters
Practical advice to get a healthier mind and get more out of life – from how to deal with stress and anxiety, to boosting mood or sleeping better. It will help you spot the signs of common mental health conditions, get personalised practical self-care tips and information on further support
The Silver Line
Tel: 0800 4 70 80 90 (freephone) Open 24 hours a day, every day of the year
Free confidential helpline providing information, friendship and advice to older people
Tel: 0800 1111 (freephone) Open daily, 9am – midnight
Free, private and confidential service where children under 19 can talk about any issue they’re going through; big or small. Trained counsellors.
National Domestic Abuse Helpline
Tel: 0808 2000 247 (freephone) Open 24 hours a day, every day of the year
Confidential and non-judgmental support, and information on rights and options.
Nottinghamshire County Council and Nottinghamshire Coronavirus Support Hub
0300 500 8080
Sign post service designed to offer advice and support to communities over the coming weeks and is a lifeline for vulnerable people, families and residents who can’t leave their homes or who are self-isolating at home Aimed at those most vulnerable / in shielding / already in receipt of Social Care services Also the contact point for advice on: · Care needs assessment · Carers assessment
Newark & Sherwood District Council and HART – Humanitarian Assistance Response Team
Prime focus are those who have been told to self-isolate (shielding), as well as older people and those with income challenges Also the contact point for advice on: · Housing/tenancy problems · Food bank/emergency food parcels · Local council services
Citizens Advice Sherwood & Newark
0344 411 1444 10am – 4pm; Mon-Fri Help to Claim Universal Credit advice call – 0800 144 8444
Provides free, confidential and impartial advice on big issues affecting people's lives. Including: money, benefit, housing or employment problems.
Southwell Live at Home
01636 816 565
Service currently restricted to Check in and chat phone call service – but is now available for both members and non-members over 60 – referral required through Team Leaders
Newark Food Bank
Access is through voucher system – contact HART team for referral
Newark & Sherwood Dementia Information Service
Helps people with Dementia or undiagnosed memory problems, their families and carers access the information that they need, when they need it. Provides a one to one signposting, information and advice service on voluntary, community and statutory services.
Nottinghamshire Carers Hub
0115 824 8824
Provides timely, personalised information and support to make caring for a loved one easier. Can advise on benefits and arrange carers assessments.
Nottinghamshire Healthcare NHS Foundation Trust (mental health and learning disabilities NHS provider)
0300 303 0165 Open 24 hours a day, seven days a week and is open to people of all ages
You can call for mental health help and advice anytime of the day or night and we can arrange for you to speak with a mental health professional. We can also advise you about other services, which can help you. The helpline is operated by local health workers. Don't worry, they will help you get the right support.
01623 676069 Monday - Friday 8am – 6pm Sat & Sun 8am - 3pm
Allows family members to get updates on their loved ones who are in hospital, as long as they are their next of kin. Families can send photos, pictures and videos to, to keep their loved one smiling throughout their stay in
A&E open 24/7 at King’s Mill Urgent Care Centre at Newark Hospital is currently closed between 10pm & 9am
Nottingham University Hospitals NHS Foundation Trust: Queen’s Medical Centre 0115 924 9924 Nottingham City Hospital 0115 969 1169
PALS service: 0800 183 0204
Allows family members to send messages a loved one in hospital which will be delivered to them on the ward.
A&E open 24/7 at QMC
Nottingham Urgent Treatment Centre London Road Nottingham NG2 4LA
Tel: 0115 883 8500 Open 7am - 9pm, 365 days a year No appointment needed
Walk-in service, telephone for directions or current waiting times Provides access to assessment and treatment if you need help with a health problem that is urgent, but not life-threatening
Home Start UK
Lots of useful links to services in our area and nationally
Shops Open and Delivering
Southwell Town Council list of shops and food outlets currently open or providing contactless deliveries or collections
Southwell Wellbeing Centre
Claire and the therapists at Southwell Wellbeing Centre would like to help wherever possible. They are offering a FREE messenger/email service for any questions that anyone may have about their anxieties, coping strategies or concerns.
This is a totally FREE and CONFIDENTIAL service that will run throughout this COVID-19 crisis, all you have to do is email them at or message them through messenger.