Useful links covering local and national phone numbers and websites:

Torpedos' online portal. Please register your requests here (or phone us and leave a message).

Up to date advice from the government website

Possible coronavirus symptoms? Use the NHS 111 to check and get advice on what to do

NHS guide to conditions, symptoms and treatments, including what to do and when to get help.

Free confidential listening service providing emotional support for anyone in crisis. You could also call them to talk through your worries about someone if you don’t know what to do.

The Nottinghamshire Mental Health Helpline offers access to support for people who need emotional support or information about their mental health.

Provides an information and signposting service, including to local support groups

Practical advice to get a healthier mind and get more out of life – from how to deal with stress and anxiety, to boosting mood or sleeping better. It will help you spot the signs of common mental health conditions, get personalised practical self-care tips and information on further support

Free confidential helpline providing information, friendship and advice to older people

Free, private and confidential service where children under 19 can talk about any issue they’re going through; big or small. Trained counsellors.

Confidential and non-judgmental support, and information on rights and options.

Sign post service designed to offer advice and support to communities over the coming weeks and is a lifeline for vulnerable people, families and residents who can’t leave their homes or who are self-isolating at home Aimed at those most vulnerable / in shielding / already in receipt of Social Care services Also the contact point for advice on: · Care needs assessment · Carers assessment

Prime focus are those who have been told to self-isolate (shielding), as well as older people and those with income challenges Also the contact point for advice on: · Housing/tenancy problems · Food bank/emergency food parcels · Local council services

Provides free, confidential and impartial advice on big issues affecting people's lives. Including: money, benefit, housing or employment problems.

Service currently restricted to Check in and chat phone call service – but is now available for both members and non-members over 60 – referral required through Team Leaders

Access is through voucher system – contact HART team for referral

Helps people with Dementia or undiagnosed memory problems, their families and carers access the information that they need, when they need it. Provides a one to one signposting, information and advice service on voluntary, community and statutory services.

Provides timely, personalised information and support to make caring for a loved one easier. Can advise on benefits and arrange carers assessments.

You can call for mental health help and advice anytime of the day or night and we can arrange for you to speak with a mental health professional. We can also advise you about other services, which can help you. The helpline is operated by local health workers. Don't worry, they will help you get the right support.

Allows family members to get updates on their loved ones who are in hospital, as long as they are their next of kin. Families can send photos, pictures and videos to, to keep their loved one smiling throughout their stay in sfh-tr.pet@nhs.net

Allows family members to send messages a loved one in hospital which will be delivered to them on the ward.

Walk-in service, telephone for directions or current waiting times Provides access to assessment and treatment if you need help with a health problem that is urgent, but not life-threatening

Lots of useful links to services in our area and nationally

Southwell Town Council list of shops and food outlets currently open or providing contactless deliveries or collections

Claire and the therapists at Southwell Wellbeing Centre would like to help wherever possible. They are offering a FREE messenger/email service for any questions that anyone may have about their anxieties, coping strategies or concerns.

This is a totally FREE and CONFIDENTIAL service that will run throughout this COVID-19 crisis, all you have to do is email them at info@southwellwellbeingcentre.com or message them through messenger. https://www.southwellwellbeingcentre.com/find-contact